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About Us

Learn what we are about

 

Hard drive recovery services for all manufacturers of computers. We have developed expert knowledge to recover data from computer based hard disks, including desktop, solid state drives (SSD), laptop, servers, RAID arrays and external hard disks. We can perform data recovery from IDE/ATA, SATA, eSATA, uSATA, SCSI, SAS, USB, Firewire and all makes of Laptop computers including 1.8 inch hard disks with any type of interface.

Data Recovery

Hard drive recovery services for all manufacturers of computers.

We have developed expert knowledge to recover data from computer based hard disks, including desktop, solid state drives (SSD), laptop, servers, RAID arrays and external hard disks.

We can perform data recovery from IDE/ATA, SATA, eSATA, uSATA, SCSI, SAS, USB, Firewire and all makes of Laptop computers including 1.8 inch hard disks with any type of interface.

Common Problems

Common Problems we have seen with computer media are:

Unreadable sectors/bad sectors

Common problem that we are able to work around. A computer will try to read bad areas in sequence, where we read around the bad sectors and only attempt to read them when the remainder of the data is safe.

Slow hard disk / hanging computer

This can also be caused by bad sectors but can also be a firmware related problem. When recovering this type of problem the firmware area is examined first and repairs made where necessary. 

Head and Preamp failure

Symptoms of this problem are generally clicking or ticking noises coming from the computer. Heads can become physically damaged when exposed to shock or static electricity. The extent of any platter damage will determine the outcome of the recovery.

RAID Controller Failure

This results with no access to the data on the RAID system. Can sometimes be repaired by replacing the controller card, but in some cases RAID configuration information is stored in memory on the controller. 

Broken Memory Stick

This happens as the connector gets weak as the unit is inserted and removed into a computer. Any excessive upward or downward force can snap the memory stick in two. This is not usually a problem as we remove the physical memory chips and recover the data directly. 

Dropped Laptop

A very common problem that usually results with all data recovered. Usually the hard disk is turned off when a computer is dropped meaning that there is minimal damage to the platters. Also, many devices have shock sensor devices built in to minimize damage caused by dropping.

Liquid Damage

We have recovered data from laptops been dropped down stairs, into ponds and had all manner of liquid spilt on them - tea. coffee, beer, wine, you name it! We have even recovered data from a USB stick that has been through the washing machine!

Whatever has happened to your data, there is a very good chance that it is recoverable.